Pick a support plan that meets your goals today and move up as your business grows. Every plan has a one-off set-up fee and a fixed monthly support fee.
Scheduled OS updates and security patches
Response to server downtime, basic firewall configuration, monitoring of free disk space
Backups
As the system is customised to your brand guidelines and integrates directly with your trading server configuration, there is no standard free trial. Instead, we conduct a comprehensive, bespoke demonstration (demo session). Our technical specialist will demonstrate how the platform works on our MetaTrader test server, explain the functionality of all modules and the admin panel, and answer any questions your team may have.
The security of your trading account is our top priority. Synchronisation with MT4/MT5 takes place via a secure API connector, which operates by exchanging standardised commands (for example, opening a trading account upon registration). The CRM system is isolated from the core of the trading platform, which completely eliminates any risks to the stability of quotes or order execution.
The platform is deployed in our secure, isolated cloud environment with backup capabilities. You are granted personalised access to the admin panel with end-to-end encryption (SSL). Within the admin panel, you can flexibly configure access rights for staff (for example, to hide client contact details from managers) to ensure maximum security for your database.
Yes, as part of your subscription plan or bespoke SLA contract, we provide full technical support, monitor the stability of the connectors and carry out system updates. All customisations that we have implemented according to your brief (unique logic, corporate colours, specific reports) are supported and maintained by our team for the entire duration of your platform subscription.